FAQ’s & HELP
1. DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER
Making an account is not necessary as you can use a guest account to make purchases at the website without registering yourself. However, we at Pret Diaries understand the importance of your time, therefore creating an account with us gives you access to the following benefits:
- Manage your account details, track your order status and review past purchases
- Save your shipping details for future purchases and a faster shopping experience
- Be informed about our latest stock, special online promotions and discounts!
2. HOW DO I PLACE AN ORDER?
Orders can be placed while navigating our website as a registered user or even as a guest user. On any product page, select your color/size choices (if applicable), choose quantity and then press the “Add to Cart” button. This will add your product to the shopping cart on the top right corner of the website,to proceed to checkout hover over the cart and click onto the checkout button.This will direct you on the checkout page, you may add or confirm your personal and shipping information, select payment options, enter any discount vouchers (if applicable) and review your order before selecting “Place order”.
3. WHAT KIND OF PAYMENT METHODS DO YOU ACCEPT?
CASH ON DELIVERY
This option is available for customers throughout Pakistan for free. Using this option, you can pay cash to the delivery agent upon receipt of your order. Please ensure that you have the exact amount at hand since our delivery agents do not carry change/petty cash.
4. HOW DO I KNOW WHAT SIZE WILL ME?
Please refer to our Size Chart. For further help, please leave a message on our wassapp number.
5. THE ITEM I WANT IS OUT OF STOCK. WHAT DO I DO?
Sometimes, highly popular items may temporarily run out of stock. As our stocks are continuously updated, contact us on wassap ,we will do our best to help if we can .